By K.C.Bishoppe
CFI Group Smartphone Satisfaction Study show that 40% of current iPhone users switched providers to AT&T in order to get an iPhone and they are very dissatisfied with the service.
It's no secret that AT&T customers exhibit widespread dissatisfaction with AT&T. However, AT&T has had a monopoly on the iPhone so if you want an iPhone, currently, you must use AT&T.
Until this study figures were only estimated, but the study confirms that 50% of iPhone users want to switch away from AT&T and to another provider.
Satisfaction is lower among users who had to switch carriers to AT&T in order to get the iPhone, and overall, iPhone customers are less satisfied with AT&T service than AT&T users of other smartphones.
Despite everything, the iPhone remains extremely popular because of its functions and more than 15,000 apps.
Rumors are that Apple is discussing distribution with other carriers. If other carriers do begin to carry the iPhone, it's anticipated that a great number of customers will transfer away from AT&T.
Monday, November 2, 2009
iPHONE CUSTOMERS DISSATISFIED
Posted by D.E.Levine at 8:45 AM
Labels: ATT, carriers, dissatisfaction, distribution, iPhone